CAN I CANCEL MY ORDER?

We are not able to edit the order once you have placed it, as our warehouse team works hard to ensure your order is processed and dispatched as quickly as possible. You can, however, amend your order as much as you like before you proceed to checkout.

If you wish to cancel your order, we recommend contacting us at help@ego.co.uk as soon as possible. We will only be able to cancel orders that have not yet been processed by our warehouse team.

If the order has already been processed, you are welcome to return the items for a refund once you receive them. Please follow our return steps to do this.